At IBM, I improved the workflow ofĀ IBM System maintainers notifying clients of IBM Systems firmware upgrade opportunitiesĀ on their private clouds by building digital services to increase efficiency in the notification process.
First, I built anĀ admin dashboard using React.js, Node.js, and CouchDB that maintained and allowed updates toĀ the IBM-provisioned machines' firmware metadata. Secondly, I re-designed the SQL database schema underlying the IBM Systems Support Portal to support these notifications in the UI. Lastly, using a Kafka event stream, firmware updates were published to the stream, where the appropriate notification action could be handled downstream.Ā
These tools replaced the previous method of manually updating a shared Excel spreadsheet.Ā
